Kirk Alexander loves Domino’s pizza. So much, in fact, that he orders from there almost every day.
“He orders every day, every other day,” said Sarah Fuller, the general manager of the store in Salem, Oregon. “His order pops up on the screen because he orders online. So we see it come across the screen and we’re like, ‘Oh, Kirk’s order.’”
Recently, though, Alexander stopped placing his online pizza orders. “A few of my drivers had mentioned that we hadn’t seen his order come across our screen in a while,” Fuller said.
Realizing that was unusual for such a loyal customer, the manager asked pizza delivery driver Tracey Hamblen to check on him.
When Hamblen got to Alexander’s house, he saw that the lights and TV were on, but when he knocked Alexander didn’t come to the door. He tried calling, but the call went straight to voicemail.
Suspecting something was wrong, Hamblen called 911. When deputies arrived, they heard a man calling feebly for help. That’s when they found Alexander lying on the floor.
Alexander suffers from some serious medical problems and was in need of immediate attention. He was taken to the hospital right away and is now recovering.
The Domino’s team has been widely praised for their actions, but Fuller insists they were just doing their jobs.
“[Alexander is] an important customer that’s part of our family here at Domino’s,” she said. “He orders all the time so we know him. I think we were just doing our job checking in on someone we know who orders a lot. We felt like we needed to do something.”
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